Utility Customer Service - General Information

Utility Customer Service
203 E. Wheatland Rd., Duncanville, TX 75116
(972) 780-5010

To Ask Questions About the Website:
Email Utility Customer Service Site only

To Submit Documentation:
Email (Please provide documentation in PDF format only)

* Closed the following days:
New Year's Day, MLK Day, Good Friday, Memorial Day, Fourth of July, Juneteenth, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

Useful seasonal information to help us protect our environment.

Springtime InformationSPRINGTIME INFORMATION

Summertime InformationSUMMERTIME INFORMATION

Fall InformationFALL INFORMATION

Maintaining Your Water UsageMAINTAINING YOUR WATER USAGE